Firefox Keeps Crashing Mac



  1. Firefox Crashes On Open
  2. Firefox Keeps Crashing Mac After Eco Lifestyle
  3. Firefox Keeps Crashing On Mac
  4. Firefox Tabs Keep Crashing Mac
  5. Firefox Keeps Crashing Mac Mojave
  6. Firefox Continues To Crash
  7. Firefox Keeps Freezing

/Browser Cleanup /Firefox Keeps Crashing on Mac? Top Solutions in 2021

Help! My Firefox keeps crashing on Mac everytime I use it.
It is so annoying to close and reopen this browser every single time. How do I fix firefox keeps crashing Mac issue?

Of course! Read this new post in detailed, you will find the easiest ways to fix firefox keeps crashing on Mac.

My Firefox keeps crashing on my iMac and not really sure why. I end up having to force quit the application. MacOS Sierra 10.12.2 Application Basics-Name: Firefox Version: 50.1.0 Build ID: 3507 Update Channel: release User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:50.0) Gecko/20100101 Firefox/50.0 OS: Darwin 16.3.0. If Firefox becomes totally unresponsive, force quit. If it turns out that the Mac machine is frozen. Dec 02, 2020 Hardware acceleration in Google Chrome uses the computer's GPU (video card) for graphics-heavy tasks, including in-browser video playback. It utilizes the hardware to its fullest extent for a more robust and smoother browsing experience. This feature might cause conflicts, however, resulting in Chrome freezing or crashing. Apr 16, 2021 Relax! If you are trapped by a crashing laptop when watching videos, we can help. This post provides professional help for you to fix the 'laptop keeps crashing when watching videos' issue. You may not need to try them all, just work your way down until you find the one that works for you. Jun 02, 2017 On the following screen, you will see options to import data from Internet Explorer, and Firefox. Chrome is obviously going to be missing. Click the ‘Import from file’ option. In the select file window, select the HTML file Chrome created when you exported your bookmarks. Microsoft Edge Keeps Crashing. That’s about it.

How Do I Fix Firefox from Crashing on Mac?

Users of Mozilla Firefox browser are confused when opening it but it closes or quits. So how to fix this Firefox crash Mac issue? Try these ways below:

  1. Update Firefox Browser
  2. Update Your Mac OS
  3. Update Plugins
  4. Update the Security Software
  5. Use Safe Mode
  6. Clean Install Firefox
  7. Check Hardware
  8. Report Crash Error

Article GuidePart 1. What Does Browser Crash Mean?Part 2. How Do I Fix Firefox from Crashing on Mac?Part 3. How to Solve Firefox Crashing on Startup Issue?Part 4. Prevent Firefox Problems with Browser Cleanup ToolPart 5. Conclusion


Part 1. What Does Browser Crash Mean?

A Browser Crash is an unexpected quitting or closing of a browser in the middle of any activity. Once a browser crashes, you can see a pop-up crash report box to let the developers know of what happened. We all experience crashing browsers at some point in our lives and it is fine. However, if the crashing happens most of the time, well this is a big problem already.

There are recent reports that the Mozilla Firefox browser is experiencing frequent crashing issues and users can no longer stand it. This is a terrible user experience. However, there are also possible solutions on how to fix firefox keeps crashing on Mac issues.

Part 2. How Do I Fix Firefox from Crashing on Mac?

When your Firefox keeps crashing constantly, don't panic! We will help you get over this issue and fix in no time. Here are some tips recommended by Mozilla in order to fix firefox crashes problems.

2.1 Update Firefox Browser

The crashing problem can also be caused by bugs on the current version that you are using. To fix this issue, try to check if there is an available update for your Firefox browser:

  1. Click the menu button.
  2. Click Help.
  3. Scroll down to About Firefox.
  4. Let Firefox check and scan for updates.
  5. Click Restart to Update Firefox.

The Firefox browser will restart in a while and it will load up using the updated version without the crashing anymore.

Firefox keeps crashing mac mojave

Note: Make sure you only download the latest firefox version from the official site to avoid malware infections.

2.2 Update your Mac OS

Your computer's operating system can also cause crashing on some web browsers. Follow these steps on how to update your computer's operating system:

  1. Go to AppStore.
  2. Click on Updates.
  3. Find Software Updates.
  4. Find Mac OS.
  5. Click Update and wait until Mac restarts.

2.3 Update Plugins

If you have already updated both the Firefox browser and the computer's OS and the firefox keeps crashing still, check maybe your plugins needed some upgrade in order to get rid of the issue. Check your installed plugin's website for their latest update and install it on your browser.

2.4 Update Security Software

You internet security protection software can also interrupt your web browsing activity at random times and this can be so frustrating.

This might be a sign that your anti-virus software needs an update. To fix this, simply go your anti-virus' settings and check for the latest updates and follow the steps on how to install it.

2.5 Open Firefox in Safe Mode

To further determine if the problem is more than just crashing, try using Firefox on Safe mode and check whether it is still crashing or not. Here is how to open Firefox in safe mode:

  1. Go to the menu and click Help.
  2. Click Restart with Add-ons Disabled.
  3. Click SHIFT upon starting the Firefox browser to enter Safe mode.

2.6 Clean Install Firefox

If using the Safe mode does not fix firefox keeps crashing issue then why not try a clean install and check if it is still happening? Don't worry about your bookmarks, and other personal downloads, these files are stored and saved on a separate folder.

Uninstall Firefox

  1. Delete Firefox installation folders : (C:Program FilesMozilla Firefox and C:Program Files (x86)Mozilla Firefox).
  2. Download a new Firefox browser.
  3. Follow the installation process.

Once you have installed a fresh and clean browser, test to see if the crashing still occurs.

2.7 Report Crash Error

To better get a real fix on the Firefox keeps crashing issue, you can report it straight to the developers. All you need is to note down the crash ID.

Follow these steps on how to report crash incidents.

  1. Go to the Firefox location bar and enter about: crashes.
  2. Find Report ID and look for the latest crash and open it in a new tab (it will lead to crash-stats.mozilla.com).
  3. A message will appear 'Your report is being processed'.
  4. Wait until the process is finished.

2.8 Check Hardware

Although least among the suspects, your hardware can also interrupt the way the browsers act. If the RAM is out of space, it might cause certain crashing on any applications, software, and services that you are using on the device. You can use the Memtest86+ tool to diagnose your RAM.

Part 3. How to Solve Firefox Crashing on Startup Issue?

If your Firefox keeps crashing on startup, you tried it again and again but it still doesn't work, you might lose all your patience soon. Don't worry, because we have solutions recommended by Mozilla to help you get Firefox working again.

The first thing you need to do is to check if Firefox is on Safe Mode, just following the steps mentioned above of Open Firefox in Safe Mode in Part 2, then see if Firefox still crashing. If Firefox crashing happens in Safe Mode, then you need to clean install Firefox:

  1. Remove Firefox from your Mac.
  2. Delete installation folders of Firefox: (which located in C:Program FilesMozilla Firefox or C:Program Files (x86)Mozilla Firefox).
  3. Download a new version of the Firefox browser.
  4. Double-click on it and follow the installation process.

Last, Firefox crashing on startup may due to some malware or software. Just doing a deep scan on your Mac to find malware or software that causing the crash problem and remove them permanently.

Part 4. Prevent Firefox Problems with Browser Cleanup Tool

Now when all else fails, and you feel like you have done everything thing you could, we recommend to rely on a better solution like cleaners to prevent firefox keeps crashing problem.

iMyMac PowerMyMac is a safe and effective tool that automatically scans and detects any Junk Files to get rid of, diagnoses Mac status, cleans browsers, and many more.

To better prevent firefox not working on Mac problem, use Privacy by iMyMac PowerMyMac to resolve it as soon as possible:

  1. Download and Launch iMyMac PowerMyMac.
  2. Choose Privacy Option and Start Scan.
  3. Preview and Select Desired Browser Data to Clean.
  4. Wait for Browser Cleaning Finished.

Step 1. Download and Launch iMyMac PowerMyMac

Download iMyMac PowerMyMac on your computer and launch the program.

Step 2. Choose Privacy Option and Start Scan

Launch the program and find Privacy on the left side tools. Then click Scan.

Step 3. Preview and Select Desired Browser Data to Clean

Preview and delete browser cookies, caches, histories, and other necessary files that can cause crashing.

Step 4. Wait for Browser Cleaning Finished

Click Clean and wait until all the process is completed

So easy, isn't it? It could help to prevent problems like FireFox's breakdown. PowerMyMac also helps you solve your Mac running slow or looking for duplicate photos issues or others, just have a free trial first!

Next time that you are experiencing browser crashing on your Mac, use Privacy for the fast and efficient result. No confusing methods, and reckless efforts.

Part 5. Conclusion

There you have it, you have just learned how to fix firefox keeps crashing 2021 on your Mac. You will no longer get frustrated while surfing online. If your firefox tabs keep crashing, check out ways here to fix it. Have you already tried Privacy by iMyMac PowerMyMac so that you can make your Mac cleaned up? Share your comments below!

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Sily2018-11-28 10:16:05

How can I do when Firefox hangs? It says 'Not Responding', can you help me?

iMyMac2018-11-28 11:04:06

Just follow the guide provided by Mozilla to help you solve Firefox hangs issue: https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Clean up and speed up your Mac with ease

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By Gina Barrow, Last updated: March 22, 2020

“I was working with Firefox browser for my research and all of a sudden, it keeps on freezing until I can no longer bear the issue and stopped for a while. Now, I’m finding ways on how to fix this annoying problem. Help!”

Mozilla Firefox has been around for a long time giving us reliable browser services. However, like most browsers, there comes a time when Firefox becomes unresponsive and keepsfreezing until the user cannot do anything but to wait or close it.

There are plenty of reasons why Firefox keeps on freezing. Maybe it has used up a lot of your computer resources, or an unresponsive script, and hanging and crashing due to other reasons.

Whatever reason you experience on your browser, one thing is for sure, this article will guide you through 5 different methods on how to resolve Firefox keepsfreezing problem. Find out which solution best fits your needs!

Part 1. 6 Methods to Fix Firefox that Keeps on Freezing Issue

We don’t know yet what happened to your Firefox browser why it’s been freezing or crashing. We are yet to find out the root causes and the possible solution you can do.

Check out these 6 different methods:

Solution 1. Restart Firefox

If you left the Firefox browser open for a long time, it may have been idled and it takes a while before it will respond. When it does not respond at all, try restarting the browser.

When your work demands that you need to open the browser for a longer time and with multiple tabs opened, then you can configure the session restore to avoid freezing in the future.

Here’s how:

  1. Go to Options from the Menu button
  2. Choose General and then select Restore Previous Session under Startup
  3. Exit the about:preferencespage
  4. All changes are saved automatically

Solution 2. Update Firefox

Another possible freezing cause is an outdated Firefox version. You must set the update automatically so you don’t have to experience any inconveniences while working with this browser.

Follow this guide on how to update your Firefox:

  1. Click menu and go to Help
  2. Choose About Firefox and wait for the Mozilla Firefox pop-up window to appear. It will automatically scan and check for the latest updates. If there is an update available, it will be downloaded automatically
  3. Click Restart to update Firefox to apply the new version

Note: Only download the latest Mozilla Firefox update from its official website to avoid phishing and malware infections.

Solution 3. Create New Places Database

Firefox Crashes On Open

There is another scenario when Firefox freezes on random times only and not on specific actions. This could be caused by a corrupted place database.

‘Places’ actually saves information on your browsers such as bookmarks, favorite icons, input history, and browsing history.

Firefox Keeps Crashing Mac After Eco Lifestyle

Firefox Keeps Crashing MacKeeps

Note: If you create a new ‘places’ database, this will remove or delete all the current browsing history and bookmarks.

Here’s how to do it:

  1. Open the Applications Basics from your Profile folder. You can find your profile folder by clicking the menu and then Help and finally Troubleshooting Information. When a new tab opens, find Applications Basics and then click Open Folder. This will be your Profile folder
  2. Next, click the menu and select Exit. Wait until the browser completely closes
  3. Inside the Profile Folder, find and rename sqlite to places.sqlite.old and also rename places.sqlite-journal to places.sqlite-journal.old by right-clicking on the given file and select rename from the options.
  4. Once done renaming, re-launch the Firefox browser

When you re-open the Firefox browser, it will automatically create a new ‘places’ database where the current browsing history is deleted but the browser will import the bookmarks from recent backups if there are available.

Solution 4. Disable Hardware Acceleration

Some graphics drivers and graphics cards may cause the Firefox browser to freeze often especially when using hardware acceleration. Hardware acceleration forces some computer functions to run efficiently compared to using software on a general-purpose CPU.

By using the hardware acceleration mode, it actually decreases latencies but there are rare situations when it causes some issues like your Firefox keeps on freezing.

Follow this guide on how to disable the hardware acceleration on your computer:

Keeps
  1. Open Options from the Firefox menu and go to General
  2. Un-mark the boxes beside Use Recommended performance settings and Use hardware acceleration when available. You can find them under Performance
  3. Click Exit and wait for the browser to completely quit
  4. Restart Mozilla Firefox

Observe if the freezing is still happening. Another option you can do is to update the graphics drivers to avoid freezing. You can install and update graphics drivers from the manufacturer’s website or you can use generic drivers.

Solution 5. Disable Faulty Extensions

Mozilla Firefox usually freezes even when you are about to exit the program. You will notice that there is no more browsers opened yet you can see it on the running programs. It will cause further issues when you open Firefox browser again and will give you more error messages.

Your extensions can cause this freezing issue and become the reason why you can no longer work smoothly. You can opt to disable all the faulty extensions to ensure that Firefox won’t freeze again.

But, how do you determine a faulty extension?

Firefox Keeps Crashing On Mac

  1. Go to Add-ons from the Firefox menu and click Extensions
  2. Find all the extensions enabled on your browser and disable all of them. You can do this by clicking on the 3-dotted icon and select Disable. These extensions will be transferred to the Disable list
  3. After you have finally disabled all the extensions, exit Firefox and wait until it completely closes.
  4. Restart the browser and observe if the freezing still occurs
Firefox keeps crashing on mac

To check which among these extensions are faulty, try to enable the extensions one by one and observe which among them is the culprit.

Firefox Tabs Keep Crashing Mac

Solution 6: Update your Extensions

If the extension that is causing the problem is important, you can also try to update it to the latest version. Here’s how:

  1. Again, go back to Extensions
  2. Select the gear icon and on top of Add-ons Manager and choose Check for Updates
  3. If there are available, click Install Updates
  4. Close the Firefox browser and restart normally
  5. Check if the problem has been resolved

Part 2. What to Do when Firefox Hangs When Playing Videos

There is another scenario that Firefox keeps on freezing when it actually plays videos, more particularly, flash videos. In this case, you can troubleshoot the flash player first and see it the issue is really caused by flash otherwise; you can precede troubleshooting Firefox with the methods we mentioned above.

Try these steps to fix the issue:

  1. Stop or pause flash in other tabs if you are using multiple tabs. If needed, close the tabs as well
  2. Next is to update your Flash player. You open another tab and enter about:addons on the URL bar and click Enter. Find Shockwave Flash and choose Always activate. Refresh your browser after.
  3. If it is still freezing, you need to disable hardware acceleration settings in Flash. Go to Adobe Flash Player Help page. Right-click on the flash logo and select Settings. Find and click the icon on the lower left and go to the Display panel. Uncheck the box beside Enable Hardware Acceleration. Close the window and restart Firefox. Check if the issue is resolved.
  4. When Firefox is still freezing, you can disable the graphics cards like how we mentioned the steps on the previous parts of this article.
  5. Lastly, if the problem still occurs, you need to disable Flash protected mode. You can do this by going to Add-ons from the Firefox menu. Select Plug-ins on the left menu and click Options beside Shockwave flash. Find and tick the box next to Enable Adobe Flash protected mode in order to remove the checkmark. Exit Firefox and re-open after a few seconds to see if changes have taken effect.

By doing these steps above, you can now watch your favorite videos on Firefox without any freezing, hanging or crashing problems.

Part 3. Bonus Solution- Reinstall Mozilla Firefox

If all else fails, the last option you have is to uninstall the browser and reinstall Mozilla Firefox on your computer. This will remove all the current issues you have and reinstall a brand new Firefox.

However, you might need to customize the browser again like how you did on the previous faulty version. This means, your history and other settings will be removed. But, your freezing and crashing issues are finally fixed!

Part 4. Summary

Firefox Keeps Crashing Mac Mojave

Finally, we have resolved the Firefox keeps freezing issues using the 5 different methods. Apart from that, we also gave another solution to videos hanging and crashing when played on this browser. The next time you will experience such a problem, you know now what to do and what troubleshooting method to use.

Firefox Continues To Crash

Lastly, when you have exhausted all the troubleshooting steps above, you can choose to re-install Mozilla Firefox on your computer.

Firefox Keeps Freezing

You can also send this article to your friends and colleagues who might experience the same problem!

>Tricks >6 Methods to Fix Firefox Keeps on Freezing Issue
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